退貨款須知

感謝您在unitedborder.store購物，如果您對購買不滿意，我們隨時為您提供幫助。

退貨
UnitedBorder跨境運送之商品除非發生產品質量、寄送錯誤或遺漏發貨等狀況(請即時聯繫UnitedBorder客服人員協助處理)，請於七日內拍照與主動與客服聯繫缺損狀況外，其餘很遺憾UnitedBorder不接受消費行為人主張商品不符所需、消費錯誤等個人主觀因素辦理退貨退款。如跨境運送包裹發生毀損、遺失等情事，UnitedBorder跨境包裹均辦理有保值保險，將協助代為向承運商要求賠償。

若您符合退貨資格，請於七日內主動與客服聯繫商品狀態(必須未使用且與您收到時是相同的型態)。物品必須保持原始保護性包裝，偕同收據或購買憑證拍照，與客服確認後，退貨程序方得成立。

退款
收到您的物品後，我們會檢查並通知您我們已收到您退回的物品。在檢查物品後，我們會立即通知您退款的狀態。如果您的退貨獲得批准，我們將退還款項至您的信用卡（或原始付款方式）。您將在一定天數內收到信用額度(具體取決於您的發卡機構的政策)。

運輸
您將負責支付退回物品的運費。運費不予退還。如果您收到退款，退貨運費將從退款中扣除。

聯繫我們
如果您對如何將物品退回給我們有任何疑問，請與我們聯繫。

Refund Policy

Thanks for shopping at unitedborder.vip
If you are not entirely satisfied with your purchase, we're here to help.

Returns
UnitedBorder cross-border goods shipped, except for product quality, shipping errors or missing shipments(please contact UnitedBorder customer service staff for assistance.) , The rest is regrettable that UnitedBorder does not accept consumer advocates that the goods do not meet the needs, consumption errors, etc. Subjective factors for return refunds.

If the cross-border shipping parcels are damaged or lost, UnitedBorder cross-border parcels are covered with hedging insurance and will assist the carrier to claim compensation.

To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.

Refunds
Once we received your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.